Build the Future of Business Operations With ZIPROX.
We're building a team of people who care about quality, reliability, learning, and professional growth — people who communicate clearly, learn quickly, and take ownership of their work.
Growing Team
Career Opportunities Across Operations
Launch with Our First Batch (Growing to 250 Seats)
ZIPROX is building its first batch of 80 to 100 professionals, with plans to grow to 250 across customer support, back-office, quality and AI/LLM operations. All roles are 100% work-from-home.
Meeting minimum process specifications
High-clarity headset for voice processes
High speed, with mobile data as backup
Dedicated, private, distraction-free room
System and connectivity check before launch
Why ZIPROX
We invest in our people and build an operating environment where dedicated professionals thrive.
Learn
Develop skills across modern business operations, industry-standard helpdesk tooling, customer care frameworks, and structured workflows.
Grow
Take on greater responsibility as we scale. We recognize dedication, initiative, and high standards with rapid internal advancement.
Contribute
Work on real processes with measurable outcomes. Your day-to-day execution directly shapes client satisfaction and team success.
Evolve
Build skills across customer operations, technology, and AI-enabled workflows, preparing you for the future of business operations.
Explore Open Roles
Select a department below to view current openings and submit your application.
Customer Support Associate
Provide timely, professional assistance across voice, email, and live chat — handling enquiries, complaints, and service queries.
- Clear verbal and written communication
- Problem-solving mindset & active listening
- Comprehensive process and tool training provided
AI & LLM Data Evaluator
Evaluate large language model responses, assess multimodal outputs, validate prompt adherence, and perform qualitative data annotation.
- High analytical thinking and attention to detail
- Strong command over English nuance and logic
- Training under experienced AI/LLM Analyst leadership
Quality Assurance & Process Auditor
Conduct quality monitoring, audit tickets and calls against defined scorecards, and provide actionable feedback for continuous improvement.
- Auditing, scorecard evaluation, and reporting
- Process compliance and root-cause analysis
- Structured coaching and quality feedback skills
Back-Office Operations Executive
Perform accurate data entry, document validation, CRM updates, and order processing to support high-volume workflows.
- High accuracy and typing consistency
- Familiarity with spreadsheets, databases & CRMs
- Strong organizational and documentation discipline
Recruitment & HR Coordinator
Lead candidate screening, interview coordination, and onboarding documentation to build high-caliber operational teams.
- Candidate evaluation and structured interviews
- Onboarding coordination and HR records management
- Strong communication and people-centric mindset
Team Leader — Customer Operations
Manage day-to-day team performance, monitor shift adherence, coordinate escalations, and foster a collaborative team culture.
- Floor supervision, roster management & KPIs
- Proven mentoring and conflict-resolution ability
- Focus on accuracy, consistency, and team growth
Apply to Join ZIPROX
Submit your details below and our talent team will review your application.